All users who have registered an BloFin account, completed email or phone verification, set up two-factorauthenticatio.
The duration depends on the fiat merchant you choose. If you choose to buy digital currencies and receive fiat through a bank account, the process may take 1-5 minutes. Transactions through digital wallets typically take only a few minutes
A fiat gateway is a partner vendor that collaborates with BloFin to provide users with services for buying digital currencies. There are two fiat gateways: Simplex and Alchemy.
The available vendors depend on the payment method you choose and your location . There may be no vendors available in your region.
The fiat vendor handles the transactions of converting fiat currency to digital currencies for you . You need to complete the onboarding and verification process before engaging in transactions.
Each vendor sets its own buying and selling limits . After completing the above steps , the screen will display the limits set by each vendor.
After you have completed the payment , the fiat vendor will send the digital currencies to you . Most settlementsare completed on the blockchain and take 1-30 minutes , depending on the network conditions . Some vendors settle directly on the BloFin chain , so you will receive the digital currencies immediately after payment.
You can check the order status on the order page . Most settlements are completed on the blockchain and take 30 minutes , depending on the network condition.
- How do I contact Simplex support team when I have questions about my orders?
Here are two ways for your reference:
1. Click Here to redirect to Simplex FAQ website, you can contact Simplex online service or submit a ticket.
2. On BloFin website, find the 'Chat' button in the lower right corner on the Buy Crypto page as below.
- How do I contact Alchemy Pay support team when I have questions about my order?
If you have any problems, please refer to the Alchemy Pay FAQ. You may also click Here to contact Alchemy support team for further assistance.