1. BloFin Wallet’s Role and Definitions
2. Personal Information BloFin Wallet Platform Collects
2.1. We collect, process and store your Personal Information through your interactions with the Services or with your permission.
2.2. When using your BloFin Wallet, we DO NOT: -
2.3. We may also collect Personal Information from partners such as promoters, collaborators, electronic verification services or liquidity providers. If so, we will ensure compliance with privacy standards where applicable. We may also use third parties to analyze traffic on our website, potentially via cookies. Such analytics data is not anonymous.
2.4. We avoid collecting any sensitive information without approval, except where legally mandated or for addressing potential violations. If the Personal Information we request is not provided, we may not be able to provide you with our Services fully. Accordingly, we do not give you the option of dealing with us anonymously or under a pseudonym.
2.5. Furthermore, we operate in various jurisdictions in accordance with relevant data protection laws. Where applicable, we are required to protect Personal Information processed in such jurisdictions in accordance with the applicable data protection laws.
3. Unsolicited Personal Information
We may receive unsolicited Personal Information about you. In such events, we will erase or anonymize the unsolicited Personal Information unless it aligns with our stated collection purposes. We may retain any additional information we receive about you, even if it is unsolicited, if it is combined with other information we are required or entitled to collect. Combined information will be treated similarly to other held/collected information.
4. Who we collect Personal Information About
The Personal Information we may collect, and hold includes, but is not limited to, any users, any potential users, any third-party vendors of the Services, any prospective employees and/or contractors and/or other third parties with whom we come into contact.
5. Purposes of Using your Personal Information
5.1. We employ Personal Information to manage, enhance and tailor our Services, meet legal and regulatory obligations, and communicate about related opportunities from us or affiliates.
5.2. We may use and disclose your Personal Information for any of these purposes. We may also use and disclose Personal Information for secondary purposes which are related to the primary purposes set out in this clause, or in other circumstances authorized by any laws. Specific uses include, but are not limited to:
(a) Provide you with our Services;
(b) Identifying and preventing fraudulent activities;
(c) Safeguarding your account and BloFin Wallet Platform Integrity;
(d) User/Customer Support;
(e) Analyzing usage to refine and innovate our Services;
(f) Promotions/marketing;
(g) Enabling platform social features and interactions;
(h) Other business purposes. We may use your Personal Information for other reasonably expected business purposes to comply with our legal obligations.
5.3. Third-party payment processors may be used by us to process payments, receive payments or carry out other transactions with you. Your information will be received, processed, collected, held and stored by the payment processors. Additionally, these payment processors may collect information about how you use their services for analytics as per their policies.
6. Processing, Collecting and Holding Personal Information Without Explicit Consent
We may still process your Personal Information despite not having your explicit consent, if:
(a) It is necessary to protect Public Interests;
(b) It is necessary to initiate or defend legal processes or in relation to judicial or security procedures;
(c) It is necessary to protect your interest;
(d) It is necessary to perform a contract to which you are a party or to take steps at your request before entering such a contract; and
(e) It is necessary for BloFin Wallet Platform to comply with a legal or regulatory obligation we are subject to.
7. Disclosing Personal Information
7.1. We may disclose Personal Information to:
(a) Members of our corporate group, which includes our subsidiaries, holding companies and companies under common control including their respective contractors, affiliates, employees or representatives.
(b) Our service providers and other third parties which assist us in providing Services to you and/or as required or permitted by law or professional standards including, for example, payment processing, customer support, data analytics, information technology, data processing, network infrastructure, storage and tax reporting.
(c) Entities in connection with corporate transactions involving us, including any financing, acquisition or dissolution proceedings which involve disclosing a certain portion or all of our business or assets.
(d) Government entities or other parties to legal process, including law enforcement agencies and authorities, officers, regulators or other third parties to comply with any law, court order, subpoena or government request.
(e) Professional advisors, including legal, accounting or other consulting services for purposes of audits or to comply with our legal obligations.
7.2. Other than as disclosed in this Policy, BloFin Wallet Platform does not share your Personal Information with any other third parties unless required to do so by law or legal reporting obligations. The BloFin Wallet Platform may contain links to other third-party websites where their own privacy policies / notices may apply, and we are not responsible for the privacy policies / notices of such third-party websites.
7.3. If we disclose your Personal Information to service providers that perform business activities for us, they may only use your Personal Information for the specific purpose for which we supply it. We will take reasonable steps to ensure that all contractual arrangements with third parties adequately address compliance with applicable privacy laws. Additionally, we have implemented standards to prevent money laundering, terrorist financing and circumventing trade and economic sanctions. These standards require us to undertake due diligence on our users in order to be compliant with applicable laws and regulations.
7.4. For Developers, we may need to verify your identity in order for you to access or continue accessing API Services. This may include the use of third-party data and service providers which will cross-reference your Personal Information for identity verification, fraud detection and prevention, transaction monitoring, credit verification and security threat detection.
8. Storing Personal Information
8.1. We implement measures to protect against misuse, interference, loss, unauthorized access, changes or disclosure. Data is typically stored in our affiliates’ databases and/or with secure third-party providers. For database-held information, we apply security standards to maintain protections.
8.2. We retain your Personal Information for as long as is reasonably necessary to provide services to you, for our legitimate business purposes and to comply with our legal and regulatory obligations. If you close your account on the BloFin Web3 Platform, we will continue to retain your Personal Information as necessary to comply with our legal and regulatory obligations.
9. International Data Transfers
9.1. Personal Information may be transferred across borders or outside your country of residence. We ensure adequate safeguards through mechanisms like standard clauses or certifications to maintain protection levels.
9.2. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information. You acknowledge and agree to your Personal Information being processed this way.
10. Cookies and Tracking Technologies
We utilize cookies and similar tools for essential functions, analytics and personalization. You can manage your cookies settings through your browser settings. We may also use the information collected to ensure compliance with our regulatory and Anti-Money Laundering (AML) requirements and to ensure your account security has not been compromised by detecting irregular, suspicious or potentially fraudulent account activities.
In particular, cookies enable us to:
(a) maintain user sessions across page requests;
(b) remember your preferences;
(c) improve our website’s usability and performance;
(d) facilitate navigation; and
(e) support features like log-in status.
11. Information Security
We take various measures to ensure information security, including encryption, access controls and monitoring. However, no method is entirely secure, and we do not guarantee absolute security.
12. Contact Information
If you have any requests and comments, you can send an email to support@blofin.com with the subject “INQUIRY OF PERSONAL INFORMATION”, which is the only valid and official email through which we will communicate with you.
13. Language
This Privacy Policy may be posted in different languages. If there are any discrepancies, the English version shall prevail.